PATIENT SERVICE REP/FINANCIAL SERVICE REP-PART TIME- UC- SHEBOYGAN
Location: Sheboygan Wisconsin
Description: Prevea Health Services is at present recruited PATIENT SERVICE REP/FINANCIAL SERVICE REP-PART TIME- UC- SHEBOYGAN right now, this occupation will be placed in Wisconsin. For detail informations about this occupation opportunity please read the description below. This position would work 28 hours per week. Will include weekends and holiday rotation.
THE MISSION STATEMENT
To take care of people with passion, pride, and respect.
OVERALL EXPECTATIONS STATEMENT
Providing exceptional care for our patients as well as recognizing the value of your co-workers is the expectation of all members of the Prevea Clinic organization. All members are expected to focus on the patient’s needs; relate to all in a friendly, accepting manner; communicate in a positive and professional way to patients and co workers; use time effectively and efficiently; and demonstrate an overall high level of performance.
JOB SUMMARY
Greets, instructs, directs and schedules patients and visitors. Serves as a liaison between patient and medical support staff. Makes a positive first impression on any person utilizing the Prevea Clinic services whether on the phone or in person.
Required Skills
MAJOR RESPONSIBILITIES (This may not include all duties assigned.)
Enter insurance i! nformation for patients of Prevea Health. Obtain accurate demo! graphic and insurance/coverage information.
Inform patients of the variety of financial services that are offered by the Prevea Health.
Educate patients regarding credit and billing processes and explain financial expectations of the clinic to the patient.
Work closely with patient accounts regarding patients who are negligent on their bill.
Collect any required payments in accordance with Prevea’s policies and procedures.
Discuss any credit concerns regarding a past due account and make special arrangements if necessary to receive payment in a timely manner.
Complete site deposit to include all PSR deposits.
Oversight of main operating cash for site. Bank runs for any change that cannot be made through the overnight deposit flow.
Follow up on accounts with billing questions or concerns.
Complete assigned Work queue on a daily basis.
Review schedules for any potential work comp and c! omplete work comp process.
Work closely with triage and nursing to ensure timely completion of all insurance requirements for appointments.
Schedule appointments for patients.
Confirm/schedule appointments using Phytel.
PERFORMANCE REQUIREMENTS
Respect confidentiality of all patients.
Ability to work with patients of all ages in a courteous and professional manner. Must be empathetic, yet, responsive to patient’s needs.
Ability to work independently, as well as, in a team.
Ability to tactfully work with patients with past due accounts.
Knowledge of claims filing requirements.
Knowledge of grammar, spelling, and punctuation to type patient informaiton and take appropriate messages.
Ability to answer the telephone in a pleasant, timely and helpful manner.
Ability to speak clearly, concisely and professionally.
Ability to read, understand and follow oral and w! ritten instruction.
Ability to establish and maintain effectiv! e working relationships with patients, employees and the public.
Ability to multi-task in and efficient and effective manner.
Assertive and self directed.
Maintain work area in neat and orderly manner.
Must be willing to work at all locations, various shifts and extended hours as needed.
EDUCATION / EXPERIENCE
Experience in customer service, insurance and/or healthcare setting preferred.
Medical Terminology course preferred.
Knowledge of Medicare, Medical Assistance, and other third party payers.
Knowledge of CPT/ICD9 codes and usual and customary charges.
Knowledge of claims filing requirements.
NON-ESSENTIAL DUTIES
Other duties as assigned.
TYPICAL PHYSICAL DEMANDS
Requires sitting for long periods of time. Working in an office environment. Some bending and stretching is required. Working with occasional stress and the ability to adapt to continuous change i! s required. Use of telephone and computers are required. Manual dexterity required for use of calculator and computer keyboard.
TYPICAL WORKING CONDITIONS
Work is performed in an office environment. Involves continual contact with staff and the public. Possible exposure to communicable diseases.
Required Experience
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If you were eligible to this occupation, please email us your resume, with salary requirements and a resume to Prevea Health Services.
If you interested on this occupation just click on the Apply button, you will be redirected to the official website
This occupation starts available on: Fri, 09 Aug 2013 07:55:39 GMT
Apply PATIENT SERVICE REP/FINANCIAL SERVICE REP-PART TIME- UC- SHEBOYGAN Here
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