Field Service Technician Job
Location: Wisconsin
Description: Stryker is presently looking of Field Service Technician Job right now, this career will be placed in Wisconsin. Detailed specification about this career opportunity please give attention to these descriptions. Requisition ID: 26586BR Job Title: Field Service Technician Division: Endoscopy Business Unit: Communications Business Function: Business Sub Function: Country: United States State:! WI City: TBD Shift: 1st Job Description: Overview
At Stryker Communications, our Field Service Technicians serve as The Wolf for our customers. If you’re not familiar with Pulp Fiction, that translates to you on a team of people who get things done when the pressure is on. Our medical devices play a vital role in surgery and if you’re interested in learning the latest medical technology while saving the day for hospitals around the country, then this position is for you.
Quick Summary
The person taking the Field Service Technician role will spend the majority of their time in four key areas. They are:
1. Traveling between hospitals based on assignment of service requests.
2. Troubleshooting and resolving customer and product issues.
3. Building positive relationships with Stryker customers.
4. Documenting service results in order to maintain accurate quality records.
The environment and culture for this role is fast-paced and y! ou’ll be constantly on the go. It requires the ability to so! lve complex problems while maintaining strong relationships with our customers and sales representatives. Through time as a Field Service Technician, the foundation is laid to follow multiple career paths including engineering, project management, and leadership.
Initial Objectives
Within the first six months you’ll:
1. Gain a basic understanding of the cutting edge of medical technology as it relates to our booms, lights, integration, and IP product lines.
2. Develop solutions for customers who are in a pinch.
3. Build strong bonds with fellow Field Service Technicians and in-house support teams.
4. Potentially earn enough hotel reward points for an extended vacation.
Basic Background
The person in this role should love to solve problems. We prefer an engineering degree but understand technical prowess can be gained through personal experience. Candidates must be willing to spend most weekdays traveling, be capable of! successfully communicating with our customers, and have strong documentation skills.
SKILLS/EXPERIENCE REQUIRED
- 2 year installation or production line experience with Stryker Communications or 2-3 years industry experience with relevant field service experience.
- Effective interpersonal and communication skills.
- Must be able to communicate effectively with surgeons, hospital staff, nurses and biomedical personnel
- Ability to prioritize issues.
- Computer literate.
- Functional with Microsoft Office including Excel, and Word
- Ability to learn new systems and technologies quickly
- Basic electronic and mechanical aptitude
- Skilled at cable termination of all standard digital and analog industry connectors.
- Knowledge of video, audio and data communications systems
- Knowledge of OR etiquette and basic hospital procedure
- A! ssociate’s degree, technical degree, or Bachelors Degree preferred.
- AV or IT background or Medical Equipment experience in OR lights and ceiling mounted equipment Qualifications/Work Experience: Percent Travel Required: 100
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If you were eligible to this career, please email us your resume, with salary requirements and a resume to Stryker.
If you interested on this career just click on the Apply button, you will be redirected to the official website
This career starts available on: Fri, 25 Oct 2013 12:10:51 GMT
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