Resource RN
Location: Madison Wisconsin
Description: Group Health Coop of South Central Wisconsin is looking of Resource RN right now, this occupation will be placed in Wisconsin. For detail informations about this occupation opportunity kindly read the description below. One part time (28 hrs/week, .70 FTE) position located at the East Clinic. Mainly daytime hours, M-F.
Resource Registered Nurse (9.13)
POSITION SUMMARY: The Resource Registered Nurse (RN) position serves as a clinical resource within the ambulatory clinic through the provision of excellent ambulatory nursing care with a patient centered approach to all interactions. The Resource RN is provides care that is patient and family centered, ethical, evidence-based, safe innovative, and compassionate. The Resource RN provides anticipatory guidance, patient! education, telephone triage, and RN assistance. The incumbent! serves as a backup to provide coverage in the absence of patient care team staff including the RN Team Coordinator and to assist when patient care team needs exceed team staffing resources. The Resource RN assesses patient needs, provides nursing care to meet patient care needs, acts as a resource to team patient care staff, and participates in departmental support functions. The resource RN possesses strong clinical, education, and advocacy skills. The incumbent works under the general supervision of the Clinic Manager. Provider staff may delegate activities to a Registered Nurse within the licensing and RN scope of practice within the state of Wisconsin.
NOTE: This position is regularly exposed to blood borne pathogens, diseases, and cleaning/sterilization solutions.
The incumbent knows and abides by all Group Health Cooperative of South Central Wisconsin (GHC-SCW) organizational and departmental policies, sets personal standards and strives for ! high quality work in completing assignments, performs job duties in a timely manner, and represents the organization in a positive manner. The incumbent understands our Mission, Vision and Common Values (stated below) and is committed to promote these values in behavior and attitude.
Our Mission Statement: To provide accessible, comprehensive, high quality healthcare and outstanding service in an efficient and personalized manner on a prepaid basis to persons in the GHC-SCW service area.
Our Vision: To be a leader among HMOs in providing high-quality medical care, impeccable service and competitive benefit levels and premium rates.
Our Common Values:
Patient Centered: When health insurers and health care providers are brought together under one roof, we are better together. Our care team model focuses on supporting the needs of our patients/members and providing the best in safe, high quality coordinated health care! . Members and their providers participate in making meaningful decision! s that lead to better outcomes.
Quality Driven: When members and their providers each participate meaningfully in the decisions that lead to better health care, we are better together. GHC-SCW continues its tradition of providing proactive health promotion and disease management outreach to our members to consistently achieve high quality health care accreditation.
Innovation: When we work to lift each other up, show appreciation and collaborate in the best interests of the member, we are better together. GHC-SCW has made innovative advancements which include the implementation of an electronic medical records system (EMR) and GHC-SCW MyChartSM, access to innovative Complementary Medicine benefits and Wellness reimbursement services.
Community Involved: When we join with our community to further the causes for which we share a common concern, we are better together. We are proud to promote programs that strengthen lives, and m! ake our community a safer, stronger and healthier place to live and grow. GHC-SCW employees share their time and talent; and we recognize that the value of what we give is also what we gain for our employees, our members and our community.
Not for Profit Cooperative: When we share a common purpose, a common voice and a common vision, we are better together. We use our surpluses to improve clinics, enhance health care benefits and give back to the community. Our members, not our profits, are our priority. We have a unique cooperative governance structure which works directly for our members.
JOB SPECIFIC MINIMUM QUALIFICATIONS
1.Current licensure as a registered nurse in the State of Wisconsin is required.
2.Bachelors degree in Nursing from an accredited college or university is preferred but not required.
3.A minimum of (1) year of professional nursing experience is highly preferred. Experience working in an ambulatory or ! clinic setting is preferred and will be evaluated if not in a professio! nal nursing role.
4.Possession of or eligibility for a valid Healthcare Provider CPR/AED certificate is required. Employee must obtain certification within four (4) months of employment.
5.Ability to travel to various work sites is required. Employee is expected to provide personal transportation. Possession of a valid, Wisconsin driver license if the employee is operating a motor vehicle is required.
6.Knowledge of scientific nursing principles, methods and techniques in an ambulatory setting as a basis for quality decision-making ability is required. Current knowledge of and maintenance of nursing trends, techniques and certifications is required. Participation in pertinent continuing education courses is required.
7.Excellent problem-solving and analytical skills are required.
8.Ability to perform a variety of clinical skills which may include but are not limited to IV Therapy, injections, allergy shots and wound care is requi! red. Ability to assist in procedures performed in clinics is required.
9.Ability to recognize and identify symptoms and problems, with good nursing assessment skills is required.
10.Ability to be resourceful and flexible in emergency situations is required.
11.Ability to review new trends and techniques and update knowledge base is required.
12.Ability to educate patients and/or families as to the nature of disease and to provide instruction on proper care, treatments and follow-up is required.
13.Excellent verbal communication and listening skills both in-person and on the phone are required.
14.Excellent assessment skills and the ability to prioritize changing patient conditions is required.
15.Knowledge of interviewing practices and techniques used in order to gather information is required.
16.Ability to maintain quality, safety and /or infection control standards is required.
17.Excellent ! customer service and strong interpersonal skills are required. Ability ! to be culturally sensitive and work with a diverse patient population is required.
18.Knowledge of and/or ability to learn and use computer based applications such as MS Office, electronic medical record ( EMR) systems and scheduling applications is required. Experience with Epic Care EMR is desirable. Must type a minimum of 30 WPM with minimal errors.
19.Knowledge of medical records and appropriate documentation is required.
20.Basic understanding or ability to learn about reimbursement/insurance practices for medical care is required.
21.Ability to maintain good working relationships with patients and staff is required.
22.Ability to maintain patient confidentiality is required. Knowledge of HIPAA requirements.
23.Ability to work as member of a team and maintain good working relationships with staff and patients is required.
24.Good organizational skills in the delivery of clinical care are required.
! 25.Ability to remain calm and be resourceful in emergency situations is required.
26.Ability to maintain a professional demeanor at all times is required.
27.Ability to climb, stoop, kneel and crouch is required. Ability to bend, reach, lift, pull, push and/or carry up to 10 pounds regularly and up to 50 pounds occasionally is required. Ability to stand and sit for prolonged periods of time is required. Ability to continuously stand and transport, with occasional sitting is required.
SERVICE QUALIFICATIONS
Ability to treat others with dignity, respect, and courtesy required.
Ability to follow operating procedures and practices to ensure the highest level of patient/ member safety and care.
Ability to maintain patient, employee, and proprietary confidentiality required.
Ability to consistently meet or exceed customer expectations in performing own work required.
Ability to use effective customer service ! techniques and effective interpersonal skills required.
Abilit! y to act professionally and remain calm in stressful situations required.
Ability to communicate effectively in-person and in all forms of communication required.
Ability to work and problem solve independently as well as an integral part of a team required.
Ability to pay attention to detail required
Ability to be flexible and adapt to changing situations required.
Ability to adhere to punctuality/attendance standards required.
Ability to provide professional image as outlined in the professional casual dress policy required.
Ability to practice and promote business, professional and personal ethical conduct.
STANDARDS OF SERVICE EXCELLENCE
Team Player I am willing to contribute and collaborate in an open and honest manner for the benefit of my work group, my department, and the organization.
Positive Attitude I use positive thinking at work. Thinking positively involves phrases such ! as I can, I will, I am able, I am ready, I will try my best.
Respectful I respect our members/customers privacy. I am open to the views and issues of others. I respect my work group as we work together daily.
Dependable I am a reliable and trustworthy source of information for my customers and co-workers. I strive to anticipate their needs, to be supportive, and to be available when needed.
Knowledgeable I will remain current within my field, share my knowledge with others, and continuously look at ways to innovate and improve.
Helpful to Others I build positive and professional relationships with customers and co-workers and make myself available to help others.
Flexible I am willing to adapt to the changing needs of the organization and my team in response to new information, changing conditions, or unexpected obstacles.
Honest I hold myself and others accountable to be truthful and straightforward even when it seems d! ifficult. I practice and promote business, professional and personal et! hical conduct.
SUPERVISED BY: Clinic Manager and/or Assistant Clinic Manager
ADDITIONAL ACCOUTNABILITIES: Clinical Practitioners (Physicians, Chiropractors, Nurse Practitioners and Physician Assistants)
SUPERVISES: This position does not directly supervise subordinate staff.
FLSA STATUS: Non-Exempt (Professional Exemption waived by employer)
ESSENTIAL DUTIES AND RESPONSIBILITIES
1.Perform nursing care and administrative duties to support quality patient care. 75%
a.Perform nursing care and related duties, as necessary to insure continuity and quality of patient care.
b.As assigned, float to patient care teams to serve as backup and provide coverage during staff absences, position vacancies or when patient needs exceed staffing resources. This may include RN, CMA or LPN coverage
c.In the absence of the RN Team Coordinator, provide daily operational supervision to CMAs! and LPNs on the care team.
d.Float to other clinics as needed and directed.
Responsibilities include but are not limited to:
Independently manage patient care through the use of protocols.
a.Provide nursing care and assist patient care team, as assigned.
b.Work independently under the strict guidance of established protocols to provide safe and appropriate patient care.
c.Perform and accurately document in-depth patient assessments.
d.Recognize and act appropriately when it is necessary to deviate from established protocols. Develop individualized plan of care.
e.Implement plan of care, providing expert nursing care and including selected activities of medical practice delegated through the protocols. Systematically evaluate the care to determine its effectiveness.
f.Responsible for acting as resource to patient care team staff. Provide screening, initial evaluation, and nursing treatment of! patients in health clinic.
g.Help walk-in patients to determi! ne if they need to be seen immediately or can be sent home with home care instructions and future appointment.
h.Perform patient assessment.
i.Perform routine and complex nursing skills, such as, but not limited to, vital signs, nebulizer treatments, dressing wounds, Non-stress testing, IV starts and catheterization.
j.Administer treatments to patients within parameters of RN license.
k.Initiate and monitor intravenous therapy as ordered by the provider.
l.Provide basic home care instructions to patients in clinic, i.e., crutch walking, nebulizer use, self BP monitoring, bandage changes and repeated wound care instructions, etc.
m.Participate in clinic emergencies per the Emergency Care Policy. Perform first aid or CPR if necessary.
n.Serve as allergy nurse for maintenance allergy injections after appropriate training.
o.Act as resource to Patient Care Services team.
Provision of over-the-phone! and in person patient education and functioning as a patient advocate.
a.Determine the need for home care instructions, anticipatory guidance, and appointments - when and with whom, and emergency care and instructions.
b.Document nursing assessments and patient instructions in the electronic medical record (EMR).
c.Provide appropriate self-care education (e.g. Fever management, lactation advice) with patient feedback to verify comprehension.
d.Make follow up calls as deemed necessary to assure home treatment has been helpful and/or health concern has been taken care of.
Provision of triage via phone and in person, and coordinate appointment scheduling as necessary.
a.Triage messages as received, determining the need for home care instructions, appointment and emergency instructions.
b.Schedule appointments as necessary.
c.Confirm open time with patient.
d.Enter appointment into the computer sy! stem and confirm appointment with member.
Responsible for fulf! illing other team patient care needs as necessary to maintain patient centered customer service and smooth patient flow.
a.Escort patients to exam rooms and prepare patients for exam.
b.Take and record vital signs, patient histories, and any pertinent information relating to encounter.
c.Secure consents, witness signature, and review charts competence.
d.Prepare instruments for exams and surgical procedures.
e.Prepare patients and assist the physicians as needed with procedures.
f.Order and return medical charts to Health Information Department as necessary.
g.Complete requisition slip and assist with scheduling of services ordered.
h.Call in medications to the pharmacy per provider and document in the medical record.
i.Answer any incoming calls in nursing stations as back up.
j.Routinely check In-basket folders and follow-up on messages as appropriate.
k.Follow-up on messages! utilizing other providers to sign scripts, referrals, etc.
2.Participation in departmental support functions. 15%
a.Assist the Clinic Manager and RN Team Coordinator on projects, assignments, as assigned.
b.As assigned, responsible for screening In-baskets for abnormal results. Follow-up with provider and/or members according to established protocols and procedures.
c.Manage float resources for assignments to assigned clinic or other clinics as needed.
d.Participate in Quality Improvement Projects, as assigned.
e.Train, mentor, and/or precept new and existing staff as assigned by Clinic Manager or Chief Nursing Officer.
f.Contribute to a positive morale and good working relationship with medical, patient care, clerical and other clinic staff.
g.Participate in group patient education/health promotion programs.
h.Participate in committees and nursing staff education.
i.Rotate among team! s as directed to maintain adequate staffing.
j.Assist with rev! iew and revision of triage and other nursing care protocols.
k.Develop knowledge of GHC-SCW and positive attitude toward the total organization to better assist in utilizing GHC-SCW services.
l.Offer input regarding the performance of Patient Care Services Staff for the performance review process.
m.Participate in planning and evaluating care for groups of patients in quality teams.
n.Implement data based improvements and care.
o.Participate in on-call rotation including evenings and weekends, as directed.
p.Assist with training of new staff as directed by Clinic Manager or Chief Nursing Officer.
q.Assist in process improvement projects as directed by Clinic Manager or Chief Nursing Officer.
r.Continually look for ways to improve the efficiency and effectiveness of the work processes in assigned area. Communicate ideas to Clinic Manager or Chief Nursing Officer.
3.Performance of other duties as! assigned by a Clinic Manager, Care Team Provider or Chief Nursing Officer. 10%
OTHER FUNCTIONS AND RESPONSIBILITIES
Provision of department/team support to maintain a pleasant work environment.
Look for ways to support others in their work.
Develop and maintain cooperative work relationships.
Approach individuals directly regarding suggestions and concerns and provide constructive feedback.
Attend and participate in department/team meetings.
Provide input for process improvement to team work flow and ambulatory patient care.
Maintain clinical excellence through continuous learning opportunities provided within GHC-SCW and through outside opportunities.
Performance of other duties as assigned.
Stay current with company, department and job-specific information necessary to perform job.
Keep GHC-SCWs work environment clean and organized.
Report suspicious, unethical or ! illegal conduct and cooperate with approved investigations and inspecti! ons.
To comply with the Americans with Disabilities Act (ADA), which prohibits discrimination against qualified individuals on the basis of disability, it is necessary to specify the physical and environmental conditions of the essential duties of the job. The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
PHYSICAL DEMANDS:
1. Check the frequency and number of hours a day the worker is required to do the following specific types of activities:
ACTIVITYFREQUENCYAPPROX # OF HOURS A DAY
CONTINUOUSINTERMITTENT123456788+
a. Sittingxxx
b. Walkingxx
c. Standingxx
d. Bendingxx
e. Squattingxx
f. Climbingxx
g. Kneelingxx
h. Twistingxx
i. Liftingxx
X
LIFTING
0-20 lbs. 20-30 lbs. 40-60 lbs. Over 60 lbs.
Ability to bend, reach, lift, pull, push and/or carry up to 10 pounds regularly and up to 50 pounds occasionally required. Ability to stand for prolonged periods of time required. Ability to climb, stoop, kneel and crouch required.
2a. HAND MANIPULATION REQUIRED? ___x_Yes (If yes, complete a,b,c,d,e) _____No
2b. Repetitive hand movements? ___x__Yes _____No
2c. Simple Grasping?Right Hand___x__
Yes___x__ No_____Left Hand__x___
Yes___x___ No_____
2d. Power Grasping?
Right Hand___x__
Yes___x__ No_____
Left Hand__x___
Yes__x___ No_____
2e. Pushing Pulling?Right Hand___x__
Yes__x___ No_____Left Hand__x___
Yes___x___ No_____
2f. Fine manipulation: Right Hand__x___
Yes__x___ No_____Left Hand___x__
Yes__x____ No_____
3. (a) Does the job re! quire worker to reach or work above the shoulder? __x___Yes _____No ___! __Frequency
(b) Reaching at or below shoulder level? __x___Yes _____No _____Frequency (ONCE IN A WHILE)
4. Does the job require use of his/her feet to operate foot controls or ___x__Yes _____No
for repetitive movement?
Ability to operate a motor vehicle, or provide personal transportation. Ability to operate foot controls.
5. Are there special visual or auditory requirements? ___x__Yes _____No
Describe: Working with computer terminal
Ability to see at near, mid and far range required.
Ability to speak and listen in person and on the phone required
WORK ENVIRONMENT:
a.Does the employee work near moving mechanical parts; in high, precarious places; and in outside weather conditions? ______Yes ___x__No
b.Is the employee exposed to fumes or airborne particles? ____x__Yes __ ___No
May include exposure to airborne biohazard.
BIO-HAZARD EXPOSURE RISK:
This position requires job related duties that may include exposure to biohazards such as blood, bodily fluids and tissues. __x____Yes ______No
Job descriptions represent a general outline of job duties, functions, and qualifications. They are not intended to be comprehensive in nature. In addition, jobs evolve over time and therefore their description may not reflect the precise nature of the position at a given point in time.
To perform this job successfully, and incumbent must be able to perform each essential duty satisfactorily.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
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If you were eligible to this occupation, please email us your resume, with salary requirements and a resume to Group Health Coop of ! South Central Wisconsin.
If you interested on this occupat! ion just click on the Apply button, you will be redirected to the official website
This occupation starts available on: Mon, 02 Dec 2013 07:02:29 GMT
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